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Invalid Page Fault in Module Explorer.exe Print E-mail
Tuesday, 16 May 2006
function loadTOCNode(){}
Article ID:296211
Last Review:December 20, 2004
Revision:1.1
This article was previously published under Q296211
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 (http://support.microsoft.com/kb/315854/EN-US/) Windows 98 and Windows Me Error Message Resource Center
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

SYMPTOMS

loadTOCNode(1, 'symptoms');
After you upgrade your Juno software, or download and install Juno Web, you receive an error message similar to the following:
Explorer.exe caused an invalid page fault in explorer.exe at 0157F: 00401F31

CAUSE

loadTOCNode(1, 'cause');
This issue may occur when you install an earlier version of Internet Explorer than the currently-installed version, or when the new installation of Internet Explorer is corrupt.

RESOLUTION

loadTOCNode(1, 'resolution');
To resolve this issue, extract new copies of the original Windows files from your Windows CD. To do this, follow these steps:
1.Start the computer with CD-ROM support using a Windows 98 Startup Disk.
2.Insert your Windows Compact Disk (CD) into the CD or DVD-ROM drive.
3.Type drive: where drive is the drive letter of the CD or DVD-ROM drive, and then press ENTER. For example, D:.

NOTE: If you have an original equipment manufacturer (OEM) installation of Windows, your Windows installation files may be located on the hard disk in the following location:
C:\Windows\Options\Cabs
4.Type cd\win98, and then press ENTER.
5.Type the following command and then press ENTER:
extract /a /y /e /l c:\windows\system base4.cab Shdocvw.dll Mshtml.dll Comctl32.dll Shlwapi.dll Shell32.dll
6.Type the following command and then press ENTER:
extract /a /y /e /l c:\windows base4.cab explorer.exe
7.Restart the computer.

NOTE: If you cannot access Control Panel or Windows Explorer, use this procedure to restart the computer in MS-DOS mode and extract the following files from the Windows 98 CD to the Windows\System folder:
Inetcpl.cpl
Ole2.dll
Ole32.dll
Oleaut32.dll
Olepro32.dll
Olethk32.dll
Setupwbv.dll
Softpub.dll
Urlmon.dll
Wininet.dll
Wintrust.dll
Control.exe

MORE INFORMATION

loadTOCNode(1, 'moreinformation');For additional information about extracting Windows files, click the article number below to view the article in the Microsoft Knowledge Base:
129605 (http://support.microsoft.com/kb/129605/EN-US/) How to Extract Original Compressed Windows Files


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